Eliyahu Goldratt The Goal Pdf Extra Quality -

He remembered the first time he set out to translate manufacturing’s chaos into clarity: a cramped plant floor, machines clattering like a badly tuned orchestra, men and women shouting over one another, managers brandishing charts none of them understood. Through that noise he had heard a single, stubborn note—throughput, inventory, operating expense—and the conviction that quality was not a separate virtue but a consequence of a system that worked.