The IT team documented the process and created a knowledge base article to help others who might encounter the same issue in the future. They also made sure to communicate the solution to other IT teams and help desk staff, so they would be aware of the workaround.
The IT team documented the process and created a knowledge base article to help others who might encounter the same issue in the future. They also made sure to communicate the solution to other IT teams and help desk staff, so they would be aware of the workaround.
